Cazhon Technologies India Private Limited and/or CazhOn (referred to as "We," "Our," "CazhOn," or "Us," where such expressions shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors, and assigns) own and/or operate the website and mobile application CazhOn.com (referred to as "Website," "Our Website," or "Site" or “App” ).

In order to provide the Services (as defined in clause 1 below), CazhOn is required to collect and use certain information from the users of the Website (referred to as "Users") while using the Services, which involves the collection, storage, and transmission of such information. This privacy policy ("Privacy Policy" or "Policy") outlines how We collect, use, share, and protect the personal information of the Users of the Services (collectively referred to as "You," "Your," "Yourself," "User," or "Users''in this Privacy Policy). We have formulated this Privacy Policy to reaffirm our unwavering commitment to safeguarding the privacy of the information of Users who engage with our Services. Your use of and access to the Services are subject to this Privacy Policy and our Terms and Conditions. Any capitalized term used herein but not defined shall have the meaning ascribed to it in our Terms and Conditions.

The headings used in this document are for organizational purposes only and are intended for reference. They shall not be construed to restrict or expand the provisions of the clauses contained herein.

Definitions

In this Privacy Policy, unless the context otherwise requires, the terms defined shall bear the meanings assigned to them below, and their cognate expressions shall be construed accordingly.

"Personal Information" shall have the same meaning as provided in Rule 2(1)(i) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which refers to any information that pertains to a natural person and is capable of identifying such person, either directly or indirectly, in conjunction with other information available or likely to be available to a corporate entity.

The SPI Rules further elaborate on "Sensitive Personal Data or Information" of a person, which includes Personal Information related to:

• Mobile Numbers.
• Passwords.
• Financial information such as bank accounts, credit and debit card details, or other payment instrument details.
• Information received by a corporate entity under a lawful contract or otherwise.
• Visitor details provided at the time of registration or later.

"You," "Your," "Yourself," and "User" shall refer to natural and legal individuals, as well as legal entities/companies, who visit and/or use the Services, and it also encompasses individuals/entities/companies who utilize the services through the submission of details by another person.

"Third Parties'' denote any website/application/web portal, company, or individual other than the User and CazhOn.

"Services'' shall encompass the Website (https://www.cazhon.com/) and the Mobile Application (CazhOn), as well as contextual information exchanged with/received from Users via various communication channels, including but not limited to email, SMS, WhatsApp, notifications, phone calls, website chat, and IVR. We primarily engage in the business of providing web and app-enabled cashback & loyalty program services. Presently, we operate under the brand name CazhOn, which primarily facilitates sales to e-commerce websites we have partnered with.

"User Information" shall encompass Personal Information and Sensitive Personal Data or Information.

"Website" shall refer to and be synonymous with https://www.cazhon.com/, while the term "Application" and/or "App" shall pertain to the CazhOn mobile application accessible on the Android Play Store or iOS App Store. These collectively constitute the "Platform."

WHY IS THIS PRIVACY POLICY?

This Privacy Policy is published in compliance with, inter alia, Section 43A of the Information Technology Act, 2000; Regulation 4 of the SPI Rules; and Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 (“Intermediaries Guidelines”).

This Privacy Policy states, inter alia, the following:

The type of information collected from the Users, including Sensitive Personal Data or Information;The purpose, means and modes of usage of such information; and How and to whom We will disclose such information.

Data Collection and Use

Privacy of the Parties is of prime importance to us and all Services are strictly designed within the jurisdiction of laws defined by the Government of India.

Generally, the Services require us to know who you are so that we can meet your needs at the best. When you access the Services, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify You. Without prejudice to the generality of the above, information collected by Us from You may include (but is not limited to) the following:

• You can log in to our website using your Facebook ID or Google ID, We want to assure you that We do not collect or store any personal data from your Facebook account or Google Account. The Facebook/Google Account Login feature is solely used for authentication purposes only.
• Mobile Number,
• Username and passwords,
• Demographic data (such as your name, gender, age, your date of birth and your pin code);
• Data regarding your usage of the services and other transactions made by or with you through the use of Services;
• Information about your clicks on and from CazhOn mobile device, web browser, web and mobile browsing patterns, retailer preferences.
• Your bank account information including name of the bank account, account number, IFSC code, bank branch or any other payment related information.
• Any other information that you voluntarily choose to provide to us (such as information shared by you with us through emails, calls or letters, your work details, home / work address, your family details, details about transactions done on ecommerce sites, screenshots of transactions, order IDs for transactions, alternate numbers and emails and various other information provided from time to time).
• Access to Your Contact List: At CazhOn, we offer a refer-and-earn program that allows you to invite your friends and contacts to join our app and enjoy its benefits. To facilitate this, we may request access to your device's contact list.
• Purpose of Access: Our sole reason for accessing your contact list is to enable you to invite your friends and contacts to participate in our refer-and-earn program. By granting us permission, you can easily share referral links or invite your contacts to join our app and enjoy its benefits.
• Data Protection: We take your privacy seriously and want to reassure you that we do not misuse or share your contact list data with any third party for any purposes other than the refer-and-earn program. Your contact list information is securely stored and used solely within the confines of our app.
• Third-Party Access: We do not provide your contact list information to any third parties, advertisers, or marketers. Your data remains strictly confidential and is not used for any marketing or promotional activities outside our app.
• User Control: "You have full control over whether to grant or deny permission for us to access your contact list for the refer-and-earn program. If you choose not to grant this permission, you can still enjoy other features of our app without affecting your overall experience."
• Contact Information: "If you have any questions, concerns, or requests related to the access and use of your contact list for our refer-and-earn program or this Privacy Policy, please don't hesitate to contact our support team at contact@cazhon.com. We are here to address your inquiries promptly."
• Images: The app may require access to images stored on your device for specific functionalities, such as profile picture uploads. We will only access images with your explicit consent and solely for the intended purpose.
• Files: The app may also require access to files stored on your device for purposes like document uploads or data synchronization. Similar to image access, we will only access files with your explicit permission and strictly for the intended purpose.
• Data Deletion: If you decide to revoke your permission for us to access your contact list or wish to request the deletion of all your account-related data, which includes contact lists, files, images, and any other information stored on our servers, we kindly request that you reach out to us via email at contact@cazhon.com. Please be assured that we are fully committed to addressing your request promptly and professionally. Your privacy and data security are of the utmost importance to us, and we are here to assist you throughout the process.

The information collected from You by Us shall constitute ‘Personal Information’ or ‘Sensitive Personal Data Information’ under the SPI Rules.

PRIVACY STATEMENTS

The User expressly agrees and acknowledges:

Public Domain Information: Information that is freely available in the public domain or accessible under the Right to Information Act, 2005, or any other applicable law, shall not be considered as 'Personal Information' or 'Sensitive Personal Data or Information' for the purposes of this Policy.

User Information Tracking: Cazhon may track User data using their IP address and Platform behavior, with User consent. This data aids in internal research on User demographics, interests, and behavior for better service customization. Information may include computer and web browser details, IP address, and mobile device data. We may share non-personally identifiable, aggregated findings with third parties for market research and feature development, with User consent.

User Information Compilation: Cazhon collects and compiles User information, including direct submissions, personal correspondence (emails, letters, SMS, WhatsApp notifications, or calls), and feedback from others. This data is stored in a dedicated file/folder created for the User, with their express consent.

Communication: We send occasional emails, SMS, WhatsApp notifications, and app notifications to keep you informed about your Website activities, including transactions, referrals, payments, and important messages. Your privacy is important to us; these emails are not shared with others. You can opt out of our marketing communication at any time.

Anti-Spam Policy: We strictly prohibit spamming by our members as per our Terms and Conditions. If you encounter spamming, please contact us for investigation and action.

Promotional Offers: We may use your provided contact information to send you offers and promotions, even if they're not based on your previous interests. You consent to receiving these offers, and you can unsubscribe by clicking the ‘unsubscribe’ link in promotional emails or by emailing us at contact@cazhon.com.

Online Surveys: Occasionally, we may ask you to participate in optional online surveys, helping us enhance and customize our services for all users.

Records of Communications: We maintain records of electronic communications and phone calls for support, research, and customer service purposes.

User-Generated Reviews: You may be asked to write reviews for services on the Platform, benefiting potential users. You authorize us to publish these reviews on the Platform.

Content Removal: We're not obligated to store, upload, or display user-generated content and may remove it without notice.

Consent for Sensitive Data: Your express consent is required for the collection of 'Sensitive Personal Data or Information' as per applicable laws.

Data Accuracy: You're responsible for the accuracy of the information you submit. Corrections can be made by contacting us.

Voluntary Information SubmissionVoluntary Information Submission: All information, including Sensitive Personal Data or Information, is voluntary. You can withdraw consent, but it won't be retroactive. Contact us to delete your account or request non-usage of your information.

Opt-Out: To stop receiving non-essential communications, email us at contact@cazhon.com.

How We Utilize Your Data at Cazhon

At Cazhon, we highly value your trust and privacy. Your information, whether it's personal or sensitive, is willingly provided by you, and we handle it with the utmost care and responsibility. Here's an overview of how we leverage your data:

Service Excellence: Your data empowers us to provide you with top-notch services and a tailored experience.

Feedback Loop: We use your input to enhance our products and services continually.

Discover More: Stay informed about our latest products, services, and customized marketing initiatives.

Better Software: Your usage patterns help us improve our product designs and utility.

Alerts & Reminders: We utilize your data to send alerts, reminders, and SMS notifications for offers and record-keeping.

Data Insights: We analyze data in an aggregated, non-personally identifiable manner for research, statistics, and business intelligence.

Sharing Insights: Occasionally, we may share this aggregated data with third parties for research, statistics, and business insights.

Support & Debugging: Data aids in troubleshooting customer support-related issues.

In case of a merger or acquisition, where Cazhon becomes part of another company, your disclosed information may be transferred. However, we will notify you via email or by posting a notice on our website and application before this happens, ensuring your data remains subject to a similar privacy policy.

Rest assured, we store your Personal and Sensitive Personal Information securely in a cloud-based platform. While we use this information to enhance your experience on our platform, we will never share personally identifiable information with third parties unless required by law.

At times, we may need to disclose or transfer your data to government authorities under legal obligations, including fraud prevention, compliance with laws and regulations, and safeguarding rights and property.

Please note that third-party vendors like Google and Facebook may use cookies to serve ads based on your past visits to our website. You can opt out of interest-based advertising through your settings.

Your privacy matters at Cazhon, and we remain committed to upholding the highest standards of data security and privacy protection.

DATA SECURITY

Confidentiality: Your information is treated with utmost confidentiality and shall not be disclosed to any Third Parties, except as outlined below or when legally obligated to do so, such as to appropriate authorities or for the provision of Services through the CazhOn Platform.

Data Storage: Your Personal Information/Sensitive Personal Data is securely maintained by CazhOn in electronic format on our equipment and on the devices of our authorized employees. Additionally, this information may also be periodically converted into physical form.

Access to Your Information: Access to your User Information is granted only to authorized CazhOn employees, staff members, marketing agencies, or agents on a need-to-know basis, depending on the specific purposes for which your User Information was collected. CazhOn may retain and provide such records to relevant stakeholders as required.

Security Practices: We consider data as a valuable asset that must be safeguarded against loss and unauthorized access. CazhOn employs a range of security measures to protect data from unauthorized access by both internal and external parties. We adhere to industry-standard security practices, including managerial, technical, operational, and physical security controls. However, CazhOn cannot be held liable for any data loss or theft resulting from unauthorized access to a User's electronic devices used to access our Services.

Your Role in Security: Your active participation in keeping your User Information safe and secure is crucial. When creating an online account, choose a password that is difficult for others to guess, and never share your password credentials with anyone else. Opt for a password that includes a combination of letters, numbers, and special characters to enhance security. It is your responsibility to keep your password confidential and monitor any account activity. If you use a shared or public computer, avoid saving your login ID/email address or password and always log out of your account when finished. Additionally, make use of any privacy settings or controls provided by CazhOn on our Platform.

Unauthorized Account Use: CazhOn is not liable for any unauthorized use of your account and password. If you suspect unauthorized access to your account, promptly notify us by sending an email to contact@cazhon.com, detailing the issue or grievance.

Third-Party Responsibilities: Notwithstanding the above, CazhOn is not responsible for the confidentiality, security, or distribution of your Personal Information by third parties beyond the scope of our Agreement with them. Furthermore, CazhOn shall not be held accountable for security breaches, actions of third parties, or events beyond our reasonable control, including but not limited to government actions, computer hacking, unauthorized access to computer data and storage devices, computer crashes, security breaches, and encryption issues.

RETENTION OF YOUR PERSONAL DATA

In alignment with relevant legal provisions, CazhOn will employ and retain your User Information for the duration required to fulfill the objectives for which such User Information was initially gathered (as delineated in Section 3 above) or to adhere to pertinent legal obligations.

YOUR RIGHTS

i Access to Personal Data:

You possess the right to access, review, and request a physical or electronic copy of the information held about you. Furthermore, you are entitled to request information regarding the source of your Personal Information/Sensitive Personal Information.

ii Additional Rights (e.g., Modification, Deletion of Personal Data):

Where permitted by law, you have the ability to:

Request the deletion, portability, correction, or amendment of your User Information.

Restrict the use and disclosure of your Personal Data.

Withdraw consent to any of our data processing activities. However, please note that we may be obligated to retain certain portions of your User Information even after a deletion request to fulfill our business, legal, or contractual obligations.

CHILDREN'S AND MINORS' PRIVACY

We highly recommend that parents and guardians take an active role in monitoring and supervising the online activities of their minor children. Utilizing parental control tools offered by various online services and software providers can be particularly helpful in creating a safe online environment for children. These tools are designed to prevent minors from sharing their personal information, such as their name and address, online without parental consent. While our services are not intended for use by minors, we are dedicated to respecting the privacy of every individual, including those who may unintentionally access our services through the internet or mobile application.

CONSENT TO THIS POLICY

You acknowledge that this Privacy Policy forms an integral part of the Terms and Conditions governing the Website and other Services. Your unconditional acceptance of this Privacy Policy, as a User of the Platform and the Services, constitutes your explicit agreement. Your interaction with the Website, utilization of the App, and engagement with the Services are all governed by this Privacy Policy and the accompanying Terms and Conditions.

COOKIES

When you use our CazhOn Platform services, we place a persistent cookie on your computer. These cookies are essential for us to track your purchases through our partner retailers, allowing us to provide you with Cashbacks or Rewards. Please note that without persistent cookies enabled on your computer, you won't be able to earn Cashbacks or Rewards for your online shopping via our Platform.

Managing Cookies: You have the option to accept or decline cookies by adjusting your browser settings. Keep in mind that disabling cookies may limit your access to some interactive features on our Platform.

Important Note:Disabling cookies, specifically those used to track your purchases on our Platform, will make you ineligible to earn Cashbacks or Rewards while shopping through our website.

Managing cookies is easy, and if you use different computers in various locations, remember to configure each browser according to your cookie preferences. For instance, if you're using Google Chrome:

1. Open 'Google Chrome.'
2. Click on the 'Settings' menu.
3. Scroll down and click 'Privacy and security.'
4. Click 'Cookies and other site data.'
5. Toggle the switch to allow or block cookies as per your preference.

For other browsers, refer to the "Help" function for guidance on managing your cookie settings.

AMENDMENTS OR CHANGES TO PRIVACY POLICY

CazhOn reserves the right to update this Privacy Policy at its discretion, with or without prior notice. In the event of substantial modifications in the way CazhOn handles User Information or changes to the Privacy Policy itself, CazhOn will either post a notice on the Platform or send Users an email notification, as described above. This enables Users to review the revised terms before continuing to use the Services. Should a User disagree with any of the revised terms and no longer wish to utilize our Services, they can communicate their decision to deactivate their account by contacting us at contact@cazhon.com.

Unless specified otherwise, the current Privacy Policy is applicable to all information that CazhOn possesses regarding you and your account.By using the Services after receiving a notice of changes or after such changes have been published on the Platform, Users automatically provide their consent to the updated terms.

E-mail Communications

From time to time, CazhOn may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our Services, we may receive a notification when you open an email from CazhOn or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from CazhOn, you may opt out of such communications by the Unsubscribe button.

Regarding Privacy Questions

CazhOn welcomes your questions or comments regarding this Statement of Privacy. If you believe that CazhOn has not adhered to this Statement, please contact CazhOn at:

Address:

Cazhon Technologies India Private Limited
19/1, KAS Nagar, 2nd Cross
Court Road, Maravaneri
Salem - 636007

Email Address: contact@cazhon.com
Telephone number: 9566703427
Effective as of May 22, 2021